Privacy policy

Subject of the data protection declaration

This declaration refers to data that becomes known through visiting our website and/or app and provides information about the scope and purpose of our data processing as well as your rights as a data subject. We process and store your data exclusively on the basis of the legal provisions (GDPR, DSG/2018, TKG). Data is only exchanged with other companies or institutions in the manner described.

Contact:
 

Technisches Museum Wien mit Österreichischer Mediathek

Mariahilfer Straße 212, A-1140 Vienna

Address of the Österreichische Mediathek: Webgasse 2a, A-1060 Vienna.

Tel.: +43-1-597 36 69-0

Web: www.mediathek.at

E-Mail: datenschutz@tmw.at
 

Personal data and its use

 

Our services can be used without providing personal data or by providing anonymized data wherever possible and reasonable.

Personal data includes, for example, your name, address, telephone number or age or date of birth, but also your IP address or geolocation data, which can be used to identify you. We only process personal data that goes beyond the automatic data collection described below if you voluntarily provide it to us, for example when you enter into a contractual relationship with us through a purchase or exchange process, register with us or otherwise contact us. After the legal retention periods with regard to the Federal Fiscal Code and the Court of Auditors Act have expired, the data will be deleted by the Österreichische Mediathek, Technisches Museum Wien.
 

Personal data processing takes place in the following cases in particular:

  • When registering with a double-opt-in procedure in the form of a customer account for ticket requests, to request a temporary, individual activation of a blocked recording or to be able to save permanent URLs of individual recordings accessible online with their titles in watch lists and set personal markers in them. The data is stored in our database for later processing when you log in. In addition, data that we receive from your browser during your visit is automatically stored in our log files. This means that the IP address is known and a cookie is created on your computer to store the login status for the ticket system. This cookie guarantees that the activation of recordings can be processed properly.
     
  • Ticket requests for recording access will be deleted at the end of the following month.
     
  • The titles and URLs of recordings, search results or pages that you manage in your watch lists will remain, can only be viewed by you (not even by the Österreichische Mediathek) and can also be deleted by you. You can also delete your registration, i.e. your account with all its contents, after logging in to your account settings.
     
  • Your e-mail address for creating a customer account will be passed on to the company MBIT Solutions GmbH, Ortsstraße 2, 3492 Diendorf am Kamp, Austria, www.mbit.at, Mbit Datenschutz, and will only be used for the purpose of e-mail correspondence regarding requests for the activation of blocked recordings.
     
  • For the processing of contracts and registrations that are completed using forms on our website or by email (e.g. services such as tours and workshops, archive breakfasts, lunch lectures, events, etc.)
  • For (pre-)contractual processing when ordering reproductions, copies of archive documents, archive materials and for object recordings
     
  • When you visit the Österreichische Mediathek and order to listen to or view archive documents
  • For communication purposes (e.g. to answer enquiries, when you communicate with us via contact forms or provided contact information or in the context of job applications)
  • For marketing purposes (e.g. when you register for one of our newsletters or request postal mailings)
     
  • To optimize our website and our services (e.g. through communicated feedback in the sense of suggestions or complaints)

Automatic data collection and integration of third-party services

The Technical Museum Vienna with the Österreichische Mediathek stores all website accesses in so-called server log files. This access data is transferred to us by your browser. This is the following data: Date and time of access, name of the page viewed, IP address, the URL from which you came to our site, the amount of data transferred, and information about your browser (provider and version). We need this information to optimize the website service and to correct any errors, but also to protect the website from attacks, such as DDOS attacks.
 

The server for the website www.mediathek.at, including the website's CMS with user administration for the customer account and ticket requests, is hosted by the company Digimagical, Legstattgasse 4-6, 3001 Mauerbach, Austria. www.digimagical.com/privacy
 

The Technisches Museum Wien with the Österreichische Mediathek uses cookies on its website for automatic data collection. Cookies are small text files that are stored on the visitor's computer. These small files are pure information stores. The aim of the cookie is to store your personal activities and interests so that we can work with them on your next visit, for example by retaining certain settings you have made.
 

To understand and measure the performance of our website and the interaction with our visitors, we use Matomo Analytics (a service provided by InnoCraft Ltd., 7 Waterloo Quay, PO625, 6140 Wellington, New Zealand, NZBN 6106769). Matomo is an open-source analysis software that focuses on data protection and is GDPR compliant. The data is anonymized. For more information, please refer to the privacy policy of Matomo.

You can give us consent for the use of statistics cookies (Matomo) when you enter our website or refuse it. The cookie banner, Cookiebot, which is actively installed for the website www.mediathek.at, provides this option. Cookiebot is a service provided by Usercentrics A/S, Havnegade 39, 1058 Copenhagen, Denmark. .Privacy Policy of Usercentrics A/S.
 

Technically necessary cookies are stored directly by our website in your browser to provide you with the best possible user experience and to guarantee the security of our website (e.g. cookie __Secure-typo3nonce_#: prevents potential cross-site requests and increases the security of our site). These cannot be automatically deactivated when you enter our website, as otherwise certain functionalities (e.g. when creating an account for ticket requests, login for the ticket system) are not available. You can still prevent the installation of cookies by making the appropriate setting in your browser, but we would like to point out that in this case you may not be able to use the functions of this website to their full extent.
 

We use so-called social media plug-ins from Facebook (Meta), Instagram (Meta), Threads (Meta) and X (formerly: Twitter) on our website. These plug-ins are hidden on every page behind the symbol with the word “Share” and are displayed in the footer of every website. As long as you do not activate these plug-ins by clicking on them, no information will be exchanged with the respective platforms. If you activate the plug-ins by clicking on them, a connection to the server of the respective social media provider is automatically established. This means that the social media service receives information about which pages you visit. The Technisches Museum Wien with the Austrian Mediathek has no influence over which data is transferred to the respective provider. If you are logged into a social media provider while visiting the website, the plug-in can connect to your account with the respective social media provider. If you use the plug-in to click “Like” or write a comment, the plug-in transmits this information to the social media provider and links it to your account with that provider. If you do not agree to this procedure, you must log out of your social media account before clicking on the plug-in or install an add-on on your device that blocks social media plug-ins.

 

Please note that the data protection declarations of the respective providers (Facebook, Instagram, Threads and Twitter) also apply to social media plug-ins.

 

This also applies if you follow links that we have set to these social media platforms, even if they are our own social media presences on these platforms.

www.facebook.com/privacy/policy/

www.meta.com/de-de/help/quest/articles/accounts/privacy-information-and-settings/meta-privacy-policies/
 

https://about.meta.com/actions/protecting-privacy-and-security/

- for data protection with threads

x.com/en/privacy
 

For the virtual exhibition www.mediathek.at/audiovisueller-atlas/, we use Open Street Map of the Open Street Map Foundation (OpenStreetMap Foundation, St John's Innovation Center, Cowley Road, Cambridge, CB4 0WS, United Kingdom) as a legitimate interest. Purpose: Necessary for the operation of the website www.mediathek.at/audiovisueller-atlas/. Privacy Policy of the Open Street Map Foundation: osmfoundation.org/wiki/Privacy_Policy

 

We create QR codes with the QR generator from qr1.at and use these in the public area of the Österreichische Mediathek and on various printed materials. No personal data is processed or stored by qr1.at. Further information can be found at www.qr1.at/dsgvo.
 

Where we provide links to other websites on our website, this is done solely for information purposes. If you follow the links to the site of the respective provider, it is possible that the operator of the website will collect data about you and process it. Please always also familiarize yourself with the data protection provisions applicable to the linked pages. These are not under our control and may differ from our data protection declaration.

E-mail marketing
 

Visitors who subscribe to our newsletter are required to provide an e-mail address.

When registering for the newsletter, we use the Friendly Captcha from Friendly Captcha GmbH (Am Anger 3-5, 82237 Woerthsee, Germany) to avoid spam registrations or registrations by robot programs. Data protection center of the company Friendly Captcha GmbH:
 

friendlycaptcha.com/de/privacy/

The e-mail address provided and the confirmation that the newsletter is actually desired will be checked by sending an e-mail with a confirmation link. Only when you confirm this link, you are registered for our newsletter. Your e-mail address will be sent to Brevo Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin, Germany, https://www.brevo.com/de, privacy policy of Brevo Sendinblue GmbH, GDPR compliance of newsletter delivery by Brevo Sendinblue GmbH, and will be used only for the purpose of sending the newsletter. You can unsubscribe from the mailing list at any time using a link in the newsletter called “If you no longer wish to receive the newsletter, please click here” or by going to the unsubscribe page.

Disclosure of data

We process and store the personal data you provide only to the extent necessary to fulfill the respective purpose and as permitted by law. We only transfer your data to third parties if this is necessary for us to process your order (e.g. when processing payments via a payment service provider, sending newsletters) and always within the framework of legal requirements.
 

Data security

Our stated goal is to take all necessary technical and organizational measures to ensure the security of the processing of your personal data and to protect it from access by unauthorized third parties. We use an IT infrastructure with the highest security standards and the most modern encryption methods. However, despite all the precautions we have taken, we must point out that no transmission over the internet can be considered completely secure. Please help by using the most secure passwords possible for our login areas and never sharing them with anyone.

 

Your rights

Personal data is collected, processed and used in accordance with the provisions of the Data Protection Act. Consequently, you have the right to information, correction, deletion, restriction, data portability, revocation and objection. If you take action to enforce your rights, we must respond to the requested action or comply with the request without undue delay and no later than one month after receiving your request.
 

In this case, please contact us with proof of your identity at datenschutz@tmw.at.

The Austrian Data Protection Authority is available to assist you with requests regarding the violation of your rights (www.dsb.gv.at).